Privacy Policy

Movadly respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy applies to visitors, users, customers, business contacts and other individuals who interact with Movadly websites, forms, platforms, products, services, communications and related digital tools.

Because Movadly may be accessed from different countries, your privacy rights may vary depending on your location and the laws that apply to you.

This Privacy Policy applies when you:

Visit a Movadly website

Submit a contact form or demo request

Create or use a Movadly account

Use Movadly platform features

Communicate with Movadly by email, phone, WhatsApp or other channels

Upload content, documents, images or business materials

Use Movadly website, brand, social media, SEO, enquiry or AI-assisted tools

This policy does not apply to third-party websites, platforms or services that are not controlled by Movadly.

Movadly may collect information that you provide directly, information generated when you use our website or platform, and information needed to provide our services.

This may include:

Name

Company name

Job title or role

Email address

Phone number

Website URL

Business address or location

Business type or industry

Enquiry details

Account login details

Form submissions

Support requests

Demo requests

Uploaded logos, images, documents or files

Website content, brand assets and marketing materials

Customer enquiry or lead information submitted through Movadly tools

Billing, subscription or payment-related information, where applicable

Device, browser, IP address, usage and analytics information

Communication history with Movadly

Movadly may use personal information to provide services, respond to enquiries, manage accounts, improve the platform and communicate with users.

We may use information to:

Respond to enquiries and demo requests

Create and manage user accounts

Provide website, brand, content, SEO, social media and enquiry management tools

Deliver onboarding, support and customer service

Process subscriptions, invoices or payments, where applicable

Send service-related messages

Improve platform performance and user experience

Monitor security and prevent misuse

Manage customer relationships

Prepare proposals, quotations or service recommendations

Analyse website and platform usage

Improve content, features and services

Comply with legal, regulatory, tax, accounting or contractual obligations

Where applicable privacy laws require a legal basis for processing personal information, Movadly may rely on one or more of the following:

Your consent

Performance of a contract

Steps taken before entering into a contract

Legitimate business interests

Compliance with legal obligations

Protection of rights, security and platform integrity

Where consent is required by applicable law, you may have the right to withdraw consent at any time.

When using Movadly, you may provide or upload business content such as logos, images, documents, product information, service descriptions, brand assets, website copy, social media content or customer enquiry details.

You are responsible for ensuring that any materials you provide are accurate, lawful and that you have the right to use them.

Movadly may use these materials only as needed to provide, manage, improve or support the services requested by you or your business.

Movadly may help businesses capture and manage enquiries from websites, forms, WhatsApp links, landing pages, email or campaigns.

Depending on your setup, enquiry records may include customer names, phone numbers, email addresses, messages, enquiry type, lead source, lead status, notes and follow-up details.

Businesses using Movadly are responsible for ensuring they collect, use and manage their own customer data lawfully and appropriately.

Movadly may include AI-assisted tools for drafting, rewriting, summarising, SEO text, social media captions, support guidance or related content tasks.

Information entered into AI-assisted features may be used to generate requested outputs. You should avoid entering sensitive, confidential or unnecessary personal information into AI tools unless required for the task.

AI-generated content should always be reviewed before use or publication. You are responsible for checking accuracy, suitability, claims, names, prices, contact details and any industry-specific requirements.

Movadly may use cookies, analytics tools and similar technologies to understand website usage, improve performance, remember preferences, support security and improve services.

These tools may collect information such as browser type, device type, pages visited, referral source, session activity, approximate location and technical usage data.

Where required by applicable law, Movadly will request consent before placing non-essential cookies.

For more information, please review our Cookie Policy.

Movadly does not sell personal information.

We may share information where needed to provide services, operate the platform, support users, comply with law or work with trusted service providers.

This may include:

Hosting providers

Cloud storage providers

Email and communication providers

Payment processors

Analytics providers

Security and technical service providers

Customer support tools

Integration partners requested by the client

Professional advisers

Legal, regulatory or government authorities, where required

Service providers are expected to handle information only as needed to provide their services to Movadly.

Movadly may connect with or link to third-party services such as payment platforms, hosting providers, analytics tools, Google services, Meta services, WhatsApp-related tools, email providers, social media platforms, CRM tools or other integrations.

Your use of third-party services may be subject to their own terms, privacy policies and data practices.

Movadly is not responsible for the privacy practices, security or content of third-party platforms.

Movadly may operate with service providers, systems or infrastructure located in different countries.

This means personal information may be processed, stored or transferred outside your country of residence. Where required by applicable law, Movadly will aim to use appropriate safeguards for international data transfers.

These safeguards may include contractual protections, recognised transfer mechanisms or other lawful measures depending on the region and service involved.

Movadly aims to use reasonable technical and organisational measures to protect personal information and business data.

However, no website, platform, transmission method or online service can guarantee complete security.

Users are responsible for keeping login details secure, using strong passwords, limiting account access and informing Movadly if they suspect unauthorised access.

Movadly may keep personal information and business data for as long as needed to provide services, manage accounts, support users, meet legal obligations, resolve disputes, maintain records and improve platform operations.

Retention periods may vary depending on the type of information, account status, service requirements, legal obligations and business needs.

When information is no longer needed, Movadly may delete, anonymise or securely archive it where appropriate.

Depending on your location and applicable laws, you may have rights regarding your personal information.

These rights may include the right to:

Request access to personal information

Request correction of inaccurate information

Request deletion of personal information

Request restriction of processing

Object to certain processing

Request a copy of your information

Withdraw consent, where processing is based on consent

Opt out of certain marketing communications

Lodge a complaint with a privacy or data protection authority

Some rights may be subject to legal limits, identity verification, contractual obligations or legitimate business requirements.

If you are located in the European Union, European Economic Area or United Kingdom, you may have rights under GDPR or similar local privacy laws.

If you are located in California or certain other US states, you may have privacy rights under applicable consumer privacy laws.

If you are located in the UAE or another jurisdiction with data protection laws, you may have rights under the laws that apply in that location.

Movadly will review privacy requests based on the law that applies to the individual, the service used and the type of information involved.

Movadly may send marketing or promotional communications where permitted by law or where you have provided consent.

You may unsubscribe from marketing emails or request that Movadly stops sending promotional messages.

Even if you opt out of marketing communications, Movadly may still send important service, account, security, billing or legal messages.

Movadly is designed for businesses and is not intended for children.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to Movadly, please contact us so we can review and take appropriate action.

Movadly may update this Privacy Policy from time to time.

When changes are made, we may update the “Last Updated” date on this page. Continued use of the website, platform or services after updates means you accept the revised Privacy Policy.

If you have questions about this Privacy Policy or wish to make a privacy request, please contact Movadly.

Last Updated: June 28, 2026